A. Cancellation policy
Right of withdrawal
You have the right to cancel this order within Two days without giving any reason.
In order to exercise your right of withdrawal, you must inform us (Naatai UG (limited liability), Hubertusstr.149, 41239 Monchengladbach, Germany, E-Mail: bestellung@naatai.de) by means of a clear declaration (e.g. email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal:
- If you withdraw your order, you will receive 85% of your paid amount because after your order place immediately we have to start working on your order as you know it is a custom made or made to order brand so you have to bear the material cost. In this. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; in no case will you be charged any fees for this repayment.
- We are committed deliver the best goods to our client. Before sending a product or parcel to our customer we check it three times to make sure that customer will receive the exact product and size what he or she have ordered. Normally, we don’t have any return policy. If customer receive any damage product customer always welcome to return the product within 3 business days. It means customer must have to handover the parcel to Logistics Company within three days not more than that.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
B. Withdrawal Form
If you want to cancel the contract, please fill out this form and send it back.
On
NaataiUG (limited liability)
Hubertusstr. 149,
41239 Monchengladbach
Germany
E-Mail: contact@naatai.de
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer (s)
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Address of the consumer (s)
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Signature of the consumer (s) (only when notified on paper)
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date
(*) Delete where inapplicable